Hold HERO
ADS ON HOLD
An Advertisement / Commercial that plays while a customer is on hold or pausing. Transforms dull wait music into Ad.
Hold Marketing
Hold Message System
Hold-Time Advertising
Hold Message System
Call Waiting Marketing
Call Experience Enhancer
Music & Messaging on Hold
ENHANCE CUSTOMER’S EXPERIENCE
With Hold Hero’s chockers technology that ensures that your messages are played at the right time and frequency.
Hold Hero is a game-changing advertising solution that can completely improve your on-hold experience. You can capture callers with interesting advertising that promote your brand, newest discounts, and valuable information using Hold Hero. Upgrade your hold music to powerful advertisements today to leave a lasting impression.
Hold Hero’s on-hold advertising system is customizable, so you can create messages that are tailored to your specific audience.
Hold Hero’s ads are dynamic, so they can be updated to reflect your latest news and promotions.
Hold Hero’s ads are delivered in a variety of formats, including audio, video, and text.
DON’T DAWDLE GIVE US HOY
(03) 4311 1696
Let’s get the ball rolling!
Ensuring a seamless HOLD HERO, ads on hold experience starts with considering these important questions before placing your order. Take a moment to think them through and get the most out of your investment.
Compatibility Check?
Is my phone system compatible with custom ads on hold music, and what are the technical requirements, e.g., File Format .wav, .mp3, maximum length – Up to 90 seconds., Bit Rate – 128kbps etc.?
How to Implement?
How will the recordings be implemented into my phone system, and what is the process like?
If all good in the hood? Let’s enhance your customer’s experience with HOLD HERO.
FAQ
We strive to answer some of the most often asked questions by clients regarding Ads on Hold, Hold Music etc…
What is hold music?
Hold music is the music that is played for customers who are put on hold during a phone call. It is typically used to make the wait time more pleasant and reduce the likelihood of the caller hanging up.
Why is hold music important for businesses?
Hold music can help to improve the customer experience by reducing frustration and providing entertainment while customers wait on hold. It can also help to promote a brand and keep customers engaged with the business.
How long should hold music be?
Hold music should typically be between 30 seconds and two minutes in length. This provides enough time to entertain and engage customers without becoming repetitive or irritating.
Can I choose the type of music for my hold music package?
Yes, you can choose the type of music for your hold music package. We can work with you to select a genre or specific tracks that align with your brand and customer preferences.
What is the process for creating a hold music package?
The process for creating a hold music package typically involves scriptwriting, composition of the music, recording, and mixing. We will work with you throughout the process to ensure that the final product meets your needs and specifications.
Can I include custom messaging with my hold music?
Yes, you can include custom messaging with your hold music package. We can work with you to write and record custom messages that promote your products, services, or specials.
How long does it take to create a hold music package?
The time it takes to create a hold music package can vary depending on the complexity and specific requirements. Typically, it can take between 2-4 weeks to complete a hold music package.
What format will the hold music be delivered in?
The hold music will be delivered in a high-quality audio format that is compatible with your phone system.
What are the copyright and licensing requirements for hold music?
We will ensure that all hold music included in the package is composed or licensed in compliance with copyright and licensing laws. The commercial rights for the music will be transferred to you upon delivery of the final product.
Can I update or change my hold music package in the future?
Yes, you can update or change your hold music package in the future. We can work with you to create new hold music or update the existing package to meet your changing needs. Additional fees may apply depending on the extent of the updates or changes.
